"Sir, you're being transferred to the Philippines now"

[Android Kaeli]

That's a bullshit piece of legislature if I ever heard one. Why should it matter which country the person helping you is from? We've even seen people on CS get bitched at b/c they're a call rep from a different country.

I have no problem with people helping me from a different time zone/country/whatever, but I'd like to understand what they're trying to tell me. If I need help with my computer or something, I'd like to be able to understand what the tech on the other end of the line is trying to tell me rather then trying to play 20 questions with what the tech said two minutes ago.

[draggar]

.. and we all know that $0.25 per call "tax" will be passed onto the consumer!

[Hobbs]

That's a bullshit piece of legislature if I ever heard one. Why should it matter which country the person helping you is from? We've even seen people on CS get bitched at b/c they're a call rep from a different country.

[daleduke17]

http://news.yahoo.com/s/nm/20100530/...sa_outsourcing

This is a great thing, and hopefully starts a trend to bringing jobs back to the USA to legal citizens. I cannot stand being transferred to a representative in another country.

And yes, I do know that there are several areas of the country where people may have thick accents (including immigrants)...but at least they're (hopefully) citizens of the USA.

Also: Ireland?